Translator
I sit between business and engineering. I translate vague requirements into Process Design Documents, BPMN diagrams, and user stories teams can actually build from.
Project Manager · Automation & Delivery
Turning complexity into clarity, without simplifying the vision.
Hi, I'm Jovana - a Project Manager for automation delivery and the messy human stuff in between.
About Me
I ask a lot of questions.
Sometimes uncomfortable ones.
Usually the useful ones.
Four years of delivering automation across global teams taught me what actually moves projects forward, and what just looks like it does.
Question-asker
Before scoping, I ask why. I ran an on-site discovery workshop in India that uncovered 80+ automation opportunities, most of them invisible until someone asked the right question.
Delivery operator
55+ enterprise automations shipped across Incident Management, Revenue Assurance, Field Service, and more. Cross-functional teams, concurrent priorities, real production load.
Creative thinker
I've worked across two different worlds - IT delivery and a creative side project I ran for four years. The two halves of my brain talk to each other, and the crossover changed how I think: I bring an operator's eye to process work, and the standards of someone who used to ship to real customers.
Tools & Methods
- Methodologies Agile Scrum Waterfall Hybrid
- Approach SDLC Business Analysis Risk Analysis Cross-Functional Coordination
- Automation RPA UiPath UiPath Orchestrator MS Power Platform BPMN
- Tools JIRA & JIRA Automation Confluence MS Office 365 Adonis
- Certified Professional Scrum Master I
My Work
How I approach the work — and what it produces.
[ Process flow + 2 project examples coming next ]
Impact
The numbers, briefly.
[ Key achievements coming soon ]
Personal Side Quest
A chapter, not a sidebar.
[ Zamezze story coming soon ]
Testimonials
What people say.
[ Recommendations slideshow coming soon ]
Contact
Let's talk.
[ Real contact details coming soon ]